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FAQ

1.Are you factory?

Yes,we are the direct manufacturer and have our own production line for kitchen equipment and hotel supplies.They can be custom made upon requests of hotel & restaurant need.

2.Can you provide design service?

Yes,the design solutions for various catering projects,such as hotel, reataurant, bar,and etc are available, as well as installation and after-sale service.

3.How can I get a quick quote?

Please sen us the product list and leave your contact details. Our sales consultant will send you a quote as soon as possible.

4.What's the warranty?

12 months warranty as international standard

5.How long is the delivery time?

It takes around 7~25 days usually. For more information, please contac our sales consultant.

6.How to provide after-sales service?

Online supporting,free spares parts by warranty. For local service, please leave message to bulid partner relationship there as well.

7.Do you keep stock?

We have some standard products in stock.Please contact our sales consultant for more information.

8.How to place an order with you?

You can select what you need from our catalogue or website then we will make an order for you.

9.Can you arrange the delivery?

Yes, we can arrange the shippment to you. We have some long term cooperation forwarders who can provide door to door delivery service.